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35A Parsons Heath, Colchester CO4 3HS, UK – 01206 864395
The staff are always polite and helpful. I get appointments quickly and I feel that the level of care I have received is always excellent. They explain procedures in a clear and concise way. When I need letters they have them done within 48h. I have seen the team deal with difficult people in a polite and professional manner. If you are kind to the staff they are so wonderful to you. Please and Thank you go a long way.
They've changed it so you can no longer get appointments on the day and they'll always try and do a consultation over the phone. Good staff though and very friendly
47 Mill Rd, Mile End, Colchester CO4 5LE, UK – 01206 845900
Having an autistic child is so hard for the child & his loving parents but I cannot praise this surgery & Dr Carpenter enough. Her patience, understanding, support & help is outstanding. She truely is one of the best GP's I've ever had the pleasure to meet. Well done & a massive thank you from our hearts.
i should say so helpful， thanks for all of staff
University of Essex, Wivenhoe Park, Colchester CO4 3SQ, UK – 01206 794484
All of those 5 stars go to Dr Michele Wall. The BEST GP I have ever met. I graduated last year, but during my time at university I struggled with a lot of mental health issues. They are still ongoing and I honestly wish I could have taken Dr Wall with me.. I've had countless GPs snub me or misdiagnose me or not take me seriously despite my obvious distress. Dr Wall never did that. She convinced me to try medication and asked me to come back every two weeks to make sure I was doing alright. She sat with me for up to an hour sometimes and just let me talk through everything going on in my head. And she not only understood on a personal level, but she was very knowledgeable about mental and psychological health issues. I felt totally at ease to express myself and completely in control of my own treatment.. Cheers Dr Wall, you deserve a medal :)
The reception staff are generally quite helpful, and the medical staff are excellent - professional, friendly and always willing to go the extra mile. I think there is some truth in some of the other reviews regarding the booking system etc, but I truly believe that's down to the immense pressure the NHS is under at the moment - and the fact that this single health centre has had to have a patient list of almost 13,000.